Assistance Packages

The Commonwealth Government is providing a range of assistance measures for those Australians adversely affected by the floods in North Queensland.

Individual Assistance

Community Assistance


Individual Assistance

Australian Government Disaster Recovery Payment

The Australian Government Disaster Recovery Payment (AGDRP) is available to those people who have been adversely affected by the North Queensland Flood.

The AGDRP rate is $1000 per eligible adult and $400 per child. Claims for this assistance can be lodged with Centrelink until 7 August 2009.

For more information on eligibility or if you have any queries, please visit the Centrelink website or contact the Australian Government North Queensland Floods Hotline on 180 2222.

Eligibility for Assistance

A person is eligible for this assistance if, as a direct result of the disaster:

  • they have been seriously injured
  • their principal place of residence has been destroyed or has sustained major damage
  • the person’s principal place of residence was inaccessible for a period of 48 hours or more, or
  • the person is an immediate family member of an Australian killed, and is the first immediate family member to make a claim for the Australian Government Disaster Recovery Payment.
Seriously Injured

A person is seriously injured if, as a direct result of this disaster, the person has sustained an injury and was admitted to hospital. The person is also eligible, if under normal circumstances, they would have required admittance to hospital.

Destroyed

A principal place of residence has been destroyed if, as a direct result of the disaster, it was destroyed or has been damaged to the extent that it must be demolished.

Major Damage

A principal place of residence has suffered major damage when, as a direct result of the disaster:

  • at least one quarter of the interior of the residence has been affected by flood waters
  • the residence has been declared structurally unsound as supported by evidence, or
  • the residence has experienced:
    1. sewerage failure for a period of 24 hours or more, or
    2. sewerage contamination.
Death of an Australian

An immediate family member of an Australian killed as a direst result of the disaster will be eligible for the payment. The person will be regarded as the immediate family member if the person in relation to the deceased was:

  • the deceased person’s partner
  • the deceased person’s natural child, adoptive child or stepchild
  • the deceased person’s natural parent, adoptive parent or step parent
  • the deceased person’s legal guardian, or
  • the deceased person’s brother, sister, stepbrother or stepsister.

Assistance will be provided to only one immediate family member of a deceased Australian killed as a direct result of the disaster.

Inaccessible

Inaccessible means that the person could not access their principal place of residence for a period of 48 hours or more.


Income Recovery Subsidy

The Commonwealth Government is providing employees, small business persons or farmers who have lost their income as a direct result of the floods an income subsidy that is equivalent up to the maximum rate of Newstart allowance. This assistance will be offered for an initial period of 13 weeks.

The Income Recovery Subsidy is available to Australian residents over 16 years of age, who have experienced a loss on income as a direct result of the North Queensland Floods. The subsidy will compliment the range of services, payments and assistance already available.


Newstart – relaxation to requirements

Job seekers who volunteer to help with clean up and recovery efforts or who live in locations where job opportunities have effectively been destroyed, will be shown leniency and will not be asked to look for work for an initial period of 13 weeks.

Job seekers who have been personally impacted by the disaster (including but not limited to damage to housing) will also be subject to a waiver of compliance obligations for a period.


Natural Disaster Relief and Recovery Arrangements (NDRRA)

Under the standard Natural Disaster Relief and Recovery Arrangements (NDRRA), assistance is being provided to those affected by the floods. Under these arrangements the Commonwealth will provide reimbursement to the Queensland Government for a range of eligible measures to assist communities affected by this disaster. 

Assistance such as grants for food, clothing, accommodation, emergency housing repairs and for expenditure on public infrastructure restoration.

For further information on other assistance available such as personal hardship, contact the Smart Service Queensland Hotline on 1800 173 349.


Tax Office Assistance

The Tax Office has established a dedicated Emergency Support Info Line (1300 304 975) to help people and businesses affected by the floods. A number of measures have been put in place to ease the burden on people suffering personal and financial loss at this time, including:

  • extension of the due dates for lodging activity statements for people and businesses
  • extension of the lodgement date for 2007–08 tax returns so people in affected areas can receive their tax bonus
  • extension of the lodgement date for fringe benefits tax (FBT) returns and payment for any FBT owing, and
  • extension of the deadline for superannuation guarantee charge statements.

The Tax Office can also help by:

  • fast tracking refunds
  • giving people extra time to pay debts - without interest charges
  • giving people more time to meet activity statement, income tax and other lodgement obligations - without penalties
  • helping to reconstruct tax records where documents have been destroyed, and make reasonable estimates where necessary, and
  • helping people who are experiencing serious hardship.

For more information, including extension dates, call the Emergency Support Info Line 1300 304 975 or visit the Australian Taxation Office website.

Community Assistance

Emergency Relief

The Commonwealth Government recently announced an additional $80.4 million over 2.3 years in emergency relief funding to help vulnerable individuals and families struggling financially as a result of the global economic crisis. Of this, $2 million has been provided to Emergency Relief agencies across Queensland. In response to the Queensland floods, the Government also provided an additional $2 million of funding to Emergency Relief agencies in flood affected areas to assist impacted individuals and families.


Social Housing

The Queensland Government will have the ability to draw on their share of Commonwealth Government’s $6.4 billion Social Housing Fund which was announced as part of the Nation Building and Jobs Plan. This was set up to respond to social housing need in disaster affected areas.


Local Government

The Commonwealth Government provided councils in the natural disaster affected areas of North Queensland with the opportunity to reprioritise their projects under the Government’s $250 million Regional and Local Community Infrastructure Program, enabling councils to better meet the needs of locals affected by these natural disasters.

All Queensland councils, had their local government Financial Assistance Grants brought forward from 15 May 2009 to 23 February 2009. 

Schools

The Queensland government will be able to draw on its share of funding under the Commonwealth Government’s $14.7 billion Building the Education Revolution Program. This will enable the Queensland Government to give priority to the construction of school infrastructure in communities affected by floods.